If Kang Pacific Airlines is unable to accommodate you on board a flight for which you have

• a confirmed reservation;
• a valid Confirmation Reference;
• and for which you have checked-in within the specified minimum check-in time.

Because it is oversold, you will be entitled to receive:

• a full refund on your ticket; or
• a seat on another of our flights as soon as possible; or
• a seat on another of our flights at a later date of your choice (subject to availability)

Kang Pacific Airlines will also cover meals and/or refreshments in reasonable relation to the waiting time; hotel accommodation, where necessary and appropriate and the cost of surface transportation if this is required between airport and hotel or to the destination airport if alternative travel is arranged to an airport other than originally booked.